Avoid errors and improve data quality in Intercom

How can I track user interactions in Intercom properly?

Intercom captures valuable user interactions such as chats, messages, and ticket submissions, but these must be properly tracked to feed into your analytics. Trackingplan ensures that all relevant Intercom interactions are configured correctly and reported accurately, enabling better customer support insights and campaign tracking.

How does Trackingplan help with event tracking in Intercom?

Trackingplan validates the setup of event tracking in Intercom, ensuring that each critical user action is logged consistently. This helps you avoid blind spots in your customer engagement data and provides a more complete view of user behavior.

Does Trackingplan support real-time error detection in Intercom?

Yes, Trackingplan provides real-time alerts for any tracking errors or misconfigurations in Intercom, allowing your team to fix issues quickly and maintain continuous, reliable data collection.